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Privacy Policy

Effective Date: 2025-09-15

Welcome to the privacy policy of Hexolvepuz. Your privacy is of the highest importance to us, and we are committed to protecting and respecting your personal data. This policy outlines how we collect, use, share, and protect the personal information of clients in compliance with the Personal Data Protection Act 2010 of Malaysia (PDPA).

Information We Collect

We may collect and process the following data about you:

  • Information provided by filling in forms on our website, such as name, email address, phone number, and any other details necessary for service delivery.
  • Details of transactions carried out through our site and the fulfillment of your orders.
  • Record of correspondence if you contact us.
  • Details about your visits to our site including traffic data, location data, and other communication data.

How We Use Your Information

Your data is used for various purposes such as:

  • To provide and manage services requested by you.
  • To improve our website and services.
  • To notify you about changes to our services.
  • To send you service-related communications, including promotions and announcements.

Sharing Your Information

We may share your data with third-party service providers solely for the purpose of fulfilling obligations to you. We do not sell, lease, or trade your personal information with third-party companies.

Your data may also be disclosed if required by law or if such action is necessary to comply with legal processes.

Data Security

We prioritize your data's security and implement measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. We use encryption technologies and maintain firewall protocols to safeguard your information.

Cookies

Our site uses cookies to enhance user experience. Cookies help us understand your preferences based on previous or current site activities, thereby enabling us to provide improved services. You can choose to disable cookies; however, this may affect the functionality of our website.

Access, Modification, and Deletion

You have the right to access, modify, or request the deletion of your personal information at any time. To exercise these rights, please contact us through our designated channels. We will respond promptly and in accordance with PDPA guidelines.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions regarding this privacy policy or wish to exercise your rights, please contact us via our official communication channels.